Shipments and Returns
Your pack Shipment
Packages are generally dispatched within 2 days after receipt of payment if the items are in stock. In the case all of some of the items are not in stock, your order status will say waiting for restock. You can contact us to get more informations about arrivals of restocks.
Packages are sent using the belgian post office (bpost)
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Packages are sent using bpost at the following costs:
Belgium: 0-5kg: 5,70€ 5-10kg: 6.20€ 10-30kg: 10.70€
Border Countries(1): 0-5kg: 16.40€ 5-10kg: 16.40€ 10-30kg: 39.69€
Res European Union(2): 0-5kg: 32.80€ 5-10kg: 49.20€ 10-20kg: 79.38€ 20-30kg: 99.22€
Rest of Uerope + USA + Mediterrannean(3): 0-5kg: 32.80€ 5-10kg: 65.60€ 10-20kg: 98,40€ 20-30kg: 131.20€
Reste of the world: 0-5kg: 65.60€ 5-10kg: 131.20€ 10-20kg: 196.80€ 20-30kg: 262.40€
(1) Germany, Metropolitan France, Luxembourg, Netherlands, Great-Britain
(2) Azores, Austria, Bulgaria, Cyprus, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italie, Latvia, Lithuania, Madeira, Malta, Man Island, Monaco, Poland, Portugal, Romania, Slovakia, Solvenia, Sweden, Czech Republic, Croatia
(3) Albania, Andorra, Belarus, Bosnia and Herzagovina, Canary Islands, Féroé Islands, Géorgia, Gibraltar, Guernesey, Iceland, Jersey, Liechtenstein, Macadonia, Moldova, Montenagro, Norway, Russia, Serbia, Switzerland, Turkey, Ukraine, Vatican City, USA, Algeria, Egypt, Israel, Jordan, Morocco, Syria, Tunisia
Shipping takes usually 5 working days to reach destination. Outside Europe it may take longer if your package is held at your coutry customs office.
Return costs are fully in charge of the customer. Returns are only accepted if the items are still in their original wrapping.